Find where your business is stuck.

Twelve plain questions, no wrong answers. We'll point to the one or two places a bottleneck is most likely hiding. Your answers stay on your screen. When you finish, we count that you did and which area came out on top, never your answers.

0 of 12 answered

1 How do new customers usually find you?Through a few ways that keep working, month after monthMostly referrals and word of mouth, which is great but unpredictableIt comes in bursts. Some months are feast, some are famineI'm not sure. It just sort of happens

2 Do you have enough of the right kind of leads?Yes, plenty, and mostly the right fitEnough, but many are not a great fitNot quite enoughNo. More leads would change everything

3 When someone is interested, what happens next?There's a clear path we follow every timeWe have a rough path, but it changes with the personIt depends on who picks up the conversationHonestly, a lot of them go quiet

4 Who closes most of your sales?A team member or two, with a processMe, but I could teach someone elseNobody, really. We wait for people to come back to usMe, and nobody else could do it

5 How consistent is your work from one customer to the next?Very. Everyone knows the stepsMostly, with a few surprisesIt varies a lot depending on who does itEvery job is a fresh adventure, and not always the fun kind

6 How often does work run late, or get redone?RarelyNow and thenOften enough to be annoyingIt's a constant fire drill

7 How does getting paid go?Invoices go out on time and most are paid on timeMostly fine, but I chase a few every monthInvoicing slips, and cash arrives later than it shouldCash flow keeps me up at night

8 When a customer's invoice runs late, what happens?A reminder goes out on its own, and it gets paidSomeone remembers to nudge them, usually in good timeIt depends on who has a spare minute to chase itSome never get chased at all

9 If you asked your team who owns each job, what would they say?They'd all answer the same way, and be rightMostly right, with a few overlapsI'd get different answers from different peopleThey'd look at me, and then at each other

10 Does every person, and every AI assistant, know what is expected of them?Yes, it's clear and written downMostly, but it's in people's headsSome do, some are guessingExpectations are mostly a surprise, to them and to me

11 If you took two weeks off, what would happen?Business as usual. I'd check in once, for funA few things would wait, but nothing seriousSeveral things would stall until I got backI can't picture it. The business would stop

12 How often do people come to you for answers or approvals?Rarely. They know what to decide and just get on with itA few times a week, and it's usually quickMany times a day. I'm the answer deskConstantly. Nothing moves until I weigh in

Answer all 12 to see your result.